Service Description To provide the planning and consulting in the beginning term, the project management in the mid-term, and one-stop maintenance service during system operation.

Advantage of BTS Pro Service

• Wide Resources ——

BTS cooperates extensively with  telecommunication operators in China & overseas, such as China Telecom、China Unicom 、BT, NTT, Sing Tel, PCCW, AT&T. our  Fiber Network connection resource can coverage mostly commercial buildings and parks in China.

• Quality Assurance ——

The circuit  provided by BTS is  from the Telecom operator directly, the Network  Availabilityrate is 99.9%. we can supply  SLA for these Customers with high quality requirements fortheir network.

• Professional Service Delivery ——

For national Network project, after  signed with China headquarters, a exclusive BTS projectteam will be assigned to responsible for the Telecom circuit service delivery  all over thecountry. our responsibility including cable resource confirmation, MBO coordination,on-site investigation to ensure the Circuit delivery. we will  reporting to customer IT managersfor the project implementation progress by weekly.  

• 7*24*365 Quickly Response ——

After the circuit is set up, BTS will assign our  Account with 1 customer service manager, 1network maintenance engineer and 1 billing manager. For  SLA, BTS will provide A toAAA-level service response and network support services including 7*24*365 networkmanagement monitoring alarm, 1 hour arrival of maintenance engineer on-site emergencyservice, circuit failure report  & bandwidth usage flow monitoring report by monthly.  

• Special Remarks ——

Customers apply for temporary line installation, bandwidth upgrade, expansion or accessaddress relocation. BTS has a standard service process and project manager support, one-stop delivery. 

Service Description BTS provides DPLC and IPLC service to customer. Also BTS has the unique service certification, and a long and close business relationship with CU, CT, SingTel, NTT, BT, PCCW and other international communication operators; to offer the specific service to our customer such as host data, voice media and Multimedia stream, end-to-end multiple broadband with domestic and international digital circuit link through international submarine fiber-optic cable system, PBT system and local circuit resources; to meet enterprise customer’s needs to create VPN network among the multiple office sites and the headquarter and branches and divisions by DPLC business which is based on MSTP ethernet technique and applicable to transfer date with high speed rate, large volume of information, and on-live media stream. Main Leased Circuit Business: ● Point-to-point DSL in Shanghai city. ● DPLC between Shanghai and other cities in domestic. ● IPLC between Shanghai and HongKong/Taiwan/Macau ● IPLC between Shanghai and overseas, e.g. USA/Japan/Singapore/Germany/France/UK/Northern Europe etc.

Advantage of BTS Pro Service  

Service Description

Apply for the business Analog telephone lines, 30B+D/E1, DID and 400 numbers.

Advantage of BTS Pro Service

Service Description BTS has been focusing on providing high-quality regional network services to customer for over 14years. Through cooperation with China Unicom, BTS has been providing enterprises with professional network construction, network management and network application integration and other all-round enterprise information technology solutions. At the same time, taking the advantage of advanced MPLS technology, combined with QoS and Cos, BTS build a safe and effective internal private network for enterprise users, and form various business communication modes such as data transmission, voice media and image transmission among multiple branches and divisions. According to the various needs of enterprises, we also provide a full range of professional solutions including L2VPN (VPLS) and MPLS VPN /IP VPN. We build a secure, flexible and cost-effective enterprise network communication service platform for customers.

Advantage of BTS Pro Service

• One-stop Service——

we have professional technical service engineers in major core city over the country by a single service window to manage multiple network points and information collection, to serve at your service with any time and any place

• Global Arrangement——

We set multiple network nodes cover major cities in China, and also by the cooperation with CT, CU etc., to provide access services to the nodes of major countries and cities in the world including Hong Kong, Taiwan, Japan, Vietnam, the United States, Europe, etc., to connect the world and expend its business for enterprise users.

• Flexible Setup——

We provide a variety of flexible network construction plan and VPN fast set up online solution, and to through BEST centralized management and unified maintenance services to improve the quality of network system to meet various needs from any industry and any enterprises.

• Diversified Solutions——

Not only superior VPN network services, but also we provide system integration, IDC and SOC services.

• Overall Assessment——

By advanced network technology, senior management team, professional service concept, more than that having rich communication industry resources as the background, BTS technology provides customers with professional and all-round enterprise information technology solutions.

Service Description Network integrated wiring (PDS)-- it is an integrated universal transmission system, and also is the intelligent office construction digital information system, which is built up with all voice, data etc. it can realize the office information, intelligent material media, support more comprehensive datum business such as voice, data, graphics, multimedia and other applications in the near future. BTS science and technology network cabling provides scheme design, construction, professional Fluk testing, quality assurance and other services.

Advantage of BTS Service

• Quality Assurance——

BTS focus every details on each project, select and offer all products with high-quality and finest brand, and with original authorization, to guaranty the best cost effectiveness to our customer. If any quality false is found, ten times against the price we will pay to you.  

• Professional Test Report——

All network points test must pass by Fluke, and provide test hard copy report.  

• Professional Construction——

With more than 10 years of construction team and project manager, BTS can assure you the high quality of construction.  

• Professional Customer Service——

BTS has a team of 12 professional service engineers. Each one of the team is always on standby, in any emergency occurred, will be response in 30minits, 2 hours onsite, 7*24 online customer service.  

• Spare Parts Service——

BTS set up spare parts warehouse, check them on each quarter to make sure no trouble exception in any time.  

Service Description IT room construction contains four basic elements: structure, system, service, management and their interconnection, to provide a reasonable, efficient and convenient environment for investment and help enterprises to achieve the goals including cost, convenience and safety etc. BTS relies on the strong resources of operators, we provide customers with one-stop computer room construction solutions including consultation, planning, design, construction, operation and maintenance.

Advantage of BTS Service

• Customized Service Plan——

BTS provide professional consultation, design, construction, operation and maintenance according to the site selection, room decoration, power distribution, construction period and other actual conditions of your enterprise's machine room. We customize the design of the machine room, to create it to make you satisfaction and safety.  

• High Quality Vendor Partners——

we assure to provide any products with the original factory authorization and certification, to guaranty the best cost effectiveness to our customer. If any quality false is found, ten times against the price we will pay to you.  

• Professional Customer Service——

BTS has a team of 12 professional service engineers. Each one of the team is always on standby, in any emergency occurred, will be response in 30minits, 2 hours on-site, 7*24 online customer service.  

Service Description Security monitoring system is mainly included integrated wiring, anti-static floor laying, roof and wall decoration, partition decoration, ups power supply, constant temperature and humidity air conditioning, computer room environment and power equipment monitoring and control system, air system, leak detection, ground system, lightning protection system, access control, monitoring, fire alarm, shielding of engineering, etc. it belongs to an important part of intelligent building system. BTS technology provides a series of standardized process services including consultation, planning and design, construction, professional testing, training and after-sales maintenance of the security monitoring system.

Advantage of BTS Service

• Customized Service Plan——

BTS provide professional consultation, design, construction, operation and maintenance according to the site decoration, power distribution, construction period and other actual conditions of your enterprise's environment.   

• One-stop Service——

BTS as the professional weak current construction service, we will unify the resources and take the responsibility to make sure each project by BTS is the best quality, avoiding the multiple vendor resources to fudging and obfuscating.  

• Service Always At First Place——

Over the past ten years, BTS have established cooperative relations with various equipment manufacturers. We select the vendor according to customers' needs without favoring any partner.  

Service Description

Wifi access is an economical and fast deployment way to realize internet access. Wi-Fi access is suitable for public areas (such as airports, large convention and exhibition centers, high-end hotels, etc.) with high user mobility and more data business needs, as well as occasions where temporary and rapid network construction is required, as well as environments where wired access is difficult to adopt, etc. BTS has launched a full range of wireless deployment and services with the core products of main brand wireless manufacturers, considering the elements of wireless spectrum design, wireless user management and wireless equipment management, so as to develop the wireless business for users.

Advantage of BTS Service

• Refined Access Control Strategy——

Multi-dimensional access mechanisms such as terminals and identities etc., to ensure that legitimate users can be accessed.  

• Flexible VLANVLAN——

Support isolation of network users based on ports, terminals and identity to ensure the security of Intranet information.  

• Encryption Management——

Combined with communication tunnel and data transmission encryption function, it is effective to prevent network data catching packets and manipulation.  

• Enterprise Firewall——

Built-in enterprise firewall, WIPS/WIDS system, it is effective to prevent hacker attacks to protect enterprise data in safety and security.

Service Description

BTS intelligent conference management system is a set of integrated solutions, supporting Web pages, mobile phone APP, WeChat and other ways to book. It supports email, SMS, WeChat and other message notification, as well as support various PAD, smart TV, all-in-one terminal equipment display etc. It is easy to use system to book or manage the conference room, with its more simple, easier, more efficient, more intuitive, and friendly interface, to help users quickly improve the efficiency of meeting organization, to reduce intermediate errors, at the same time, improve the utilization of conference room resources.

Advantage of BTS Service

• Meeting Room Resource Utilization Maximization——

based on the daily booking of meeting rooms for employees and related equipment using and services, BTS provide simple, reasonable processes and optimization solutions to maximize the utilization of meeting room resources.  

• Improve The Efficiency of Meeting Organization——

system message notification center will remind users online "accept" or "reject", sharing schedule and inquiry and other functions to reduce the repeated and ineffective communication and coordination process during the meeting organization, it improve the efficiency of meeting organization.  

• Reduce The Room Booking And Using False——

it is easy to use system message notification center to book, alter date and cancel room and other system function by customer themselves, so as to customer could get the room using status at any time, avoiding the overlapped booking or resource mixture or room using false etc.  

• Conference Room Resource Management——

Support conference room check-in, check-out, delay and other fine management and process design, to make the management more intelligent and efficient, statistical report and analysis function can help enterprises to plan and manage conference room resources reasonably.  

Service Description BTS maintenance service mainly provides technical support services when users' IT equipment are out of the expiration of the original warranty. The services mainly include preventive inspection, technical support, troubleshooting, component replacement and other standard support services, as well as flexible customized support services according to user needs. We provide maintenance services including all kinds of mainframe with market main brand , PC server, minicomputer, storage equipment, network equipment and other data center relative products.

Advantage of BTS Service

• Multi-level Service Standard——

BTS can provide different levels of service according to customer’s requirements.  

• Customer Service——

5 x 8 standard working day service, 7 x 24 non-stop service, hardware replacement supporting, non-standard customized service.  

• Spare Parts Service——

BTS set up spare parts warehouse, check them on each quarter to make sure no trouble exception in any time.  

Service description BTS provides all kinds of mainframe which are market mainstream brands, PC server, minicomputer, storage equipment, network equipment and other data center relative products such as spare parts, equipment rental, equipment procurement, equipment maintenance etc.

Advantage of BTS service

• Equipment Leasing——

BTS provides the equipment leasing required by users, and transfer the equipment property right to users upon contract expiration, and provide one-stop service of equipment operation and maintenance during the contract period which is including routine inspection on connection line, equipment and port status, asset verification, dust removal, scheduled restart, taking site photos, inspection report etc. It will save cost for customer on one-time investment cost.  

• Equipment Sales——

We do not favor on any manufacturer, only focus on the function and cost performance, persist to use the right product for the customer’s requirement. We also has the good cooperation relations with equipment manufactures, strives for gives the customer the best product and the best price.  

• Equipment Spare Parts——

BTS has maintained a good cooperative relationship with equipment manufacturers, partners include IBM, HP, SUN, EMC, HDS, CISCO, HUAWEI and H3C, for a long time. We could support customer to use spare part at any time needs, it could make sure the system running is in safety and security.  

• Equipment Maintenance——

BTS’s engineers are covering at the first, second and third-tier cities in China. They are responsible for the completion of equipment shelving, data configuration, machine room sorting, signal testing and other related work in accordance with the unified standard, and provide the late remote monitoring, data configuration, equipment maintenance, routine inspection, spare parts replacement and other operations and maintenance services.  

Service Description Response in 3 minutes, 2 hours on site, and IT maintenance emergency service. BTS has exclusive service engineers and relatively exclusive on site engineer services, we can reduce the arrival time and the cost of emergency communication services to avoid strange faces on door. BTS science and technology emergency services mainly include: fast response in the circle line, response services out of the circle line.

Advantage of BTS Service

• Conveniences——

Flexible and convenient service at any time and any place.  

• Professional Service Team——

Experienced engineer team, from simple computer maintenance to high-end network and server deployment and support, provide full range of technical support. Also our engineers are available to support on telephone, computer, network, server, multiple function copy machine with BTS’s one-stop technical service.  

• Full Service Team Reserve——

BTS technology has a complete engineer backup structure.  

• Security and Confidentiality——

All engineers shall be strictly trained before starting work, and be full acknowledged of the confidentiality agreement by 3 parts.  

• Report Service——

High quality service reports, inspection reports and operation statistics.  

Service Description Provided by BTS, on site services mainly include BTS exclusive IT services, BTS basic IT outsourcing services, BTS advanced IT outsourcing services, and BTS customized IT outsourcing services. Enterprises can select service content according to their own needs.

Advantage of BTS Service

• Exclusive Service Team——

Exclusive engineer, customer could get free remote service in 24 hours a whole day.  

• Professional Service Team——

Experienced engineer team, from simple computer maintenance to high-end network and server deployment and support, provide full range of technical support. Also our engineers are available to support on telephone, computer, network, server, multiple function copy machine with BTS’s one-stop technical service.  

• Full Service Team Reserve——

BTS technology has a complete engineer backup structure.  

• Security and Confidentiality——

All engineers shall be strictly trained before starting work, and be full acknowledged of the confidentiality agreement by 3 parts.  

• Report service——

High quality service reports, inspection reports and operation statistics.